Sign-in to the application
To sign-in, navigate to app.verhuisplan.be/public/authenticate in your browser. More information on how to sign-in can be found in the following article.

Sign-in to the application

Select an address change
After signing-in, you will autmatically be redirected to https://app.verhuisplan.be/partner/update. This page shows an overview of all address change requests sent to your organisation.

To see the details of an address change, click on the name of the subject in the table “Overzicht van updates”.

Apply address change request
On the details screen, you will see all of the detailed information regarding the selected address change request.

Based on the information in the request, find the corresponding individual in each of your organisation’s systems and update the information accordingly.

Provide feedback on address change request
Once the address change has been applied in all of your systems, you can provide feedback to the data subject. To do so, scroll to the bottom of the page, and click the “Bevestig adreswijziging” button. If for some reason, you are unable to apply the address change, click the “Weiger adreswijziging” button.

You can optionally include a message to the data subject when providing feedback. To do so, enter a message in the corresponding text field before clicking the “Bevesting adreswijziging” or “Weiger adreswijziging” buttons.